Preview and checkout
Choosing and previewing a photo is free. Packages are charged only through Waffo checkout; the final total is shown before confirmation.
Undelivered videos
You can request a manual refund for a video that has not been delivered, including a generation that has not started or has failed. Failed, interrupted or uncertain submissions are held for support review. We do not automatically create another paid generation or issue a refund.
Three-video packs
Refunds are calculated in proportion to the number of undelivered videos. The $24.99 package costs $8.33 per video before applicable tax. For example, two undelivered videos correspond to $16.66 before tax. The final refund amount is confirmed against your Waffo payment record.
After a partial refund, completed videos remain downloadable until their original expiry. No further generation can be started for that order. Fully refunded orders no longer provide downloads.
Visual quality concerns
If a delivered video has a problem with likeness, clothing, motion or other details, contact us with your order reference and a description of the issue. These requests are reviewed individually. AI output can vary; submitting a request does not automatically trigger a refund or another generation.
How to request a refund
Email support@bulin47ai.store with your order reference and identify the undelivered videos or quality concern. Do not email card numbers or security codes. We will review the payment and delivery records before confirming a refund. Review package details before payment.